Customers
Questions and answers for MPowered customers
- Can I apply for a mortgage with you directly?
- Will applying affect my credit score?
- How are you different from other lenders?
- What variable base rate is my mortgage linked to?
- I'm having problems making my mortgage payments
- How do I make changes to my mortgage?
- What independent support is available?
- How can I redeem my mortgage early?
- Can I make overpayments? How much extra can I contribute towards my mortgage? How do I do this?
- I want to use you for my upcoming mortgage, how do I get MPowered?
- We have applied for a cashback product, when will this be paid?
- I’ve received an email from MPowered to create a portal, what is this for?
- How do I change the date my direct debit is collected for my mortgage?
- I’ve received my offer from MPowered, what do I do now?
- What to do if I'm worried about paying for my mortgage?
- I have an existing mortgage and my circumstances have changed
- How do I request my data?
- Do I need to go through a broker again as an existing customer?
- My broker is no longer trading, can I use a different broker?
- I haven't received my welcome pack