If you believe there has been a factual error on the valuation instruction, please contact us. Where you believe the valuation is not accurate, an appeal can be made, provided robust supporting evidence is supplied as part of the appeal.
Your client will receive a free standard valuation for mortgage purposes, and where possible an AVM will be used.
Please note we reserve the right to charge a valuation fee in some instances.
If your client would like a survey, they will need to arrange and pay for any associated costs separately. For help with finding a local Surveyor you can visit the RICS website.
We may ask for more reports if the valuer feels they’re necessary. For example, if the valuer has noticed cracking, damp, or similar issues, they may need to be investigated before we can decide to lend to your client.
View our valuation fee scale in our Tariff of Charges.