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  2. Residential Lending Criteria

Re-offers and Product Switching to a Lower Rate Pre-Completion

Customers may switch to a new business rate once a case has been offered (but hasn't yet completed), based on the following conditions:

  • Cases older than 90 days from the application date will require a new credit check.*
  • Cases within 14 days of completion are not eligible for rate changes.

*A new credit check may lead to a reduced loan if there is a significant change in credit circumstances, and in some cases, this could result in a change to the lending decision.